Core service offering
Phone agents
We design phone agents that can answer common questions, qualify callers, capture details, book appointments, and hand off to a person when the conversation needs human judgment.
Quick answer
AI phone agents answer calls, collect details, qualify enquiries, book appointments, and hand off conversations when human judgement is needed. They are useful for missed calls, after-hours enquiries, busy reception teams, and repeat call types with clear rules.
Built around your stack
LiveKit
Real-time audio infrastructure for low-latency voice agents.
Twilio
Programmable phone calls, SMS, and intelligent call routing.
Telnyx
Carrier-grade telephony and SIP trunking for voice applications.
Voice agents built around real calls
We design the call flow, voice stack, prompts, transcripts, escalation rules, booking logic, and post-call automations around the calls your business actually receives. The agent is tuned for your tone, services, edge cases, and handoff rules, then tested against realistic conversations before it goes live.
What we build
- Inbound call handling for FAQs, bookings, lead capture, and service updates.
- Call summaries, transcripts, CRM notes, and follow-up tasks after each conversation.
- Escalation rules for urgent requests, sensitive conversations, or high-value opportunities.
What this helps with
- Fewer missed calls and faster first responses.
- Cleaner call records and less manual note-taking.
- Customers get help even when the team is busy or after hours.
Common questions
Can an AI phone agent hand off to a person?
Yes. Escalation rules can route urgent, sensitive, high-value, or unclear calls to the right person instead of forcing the agent to handle every conversation.
Can phone agents update our CRM or booking system?
Yes, if the system has a usable integration path. A phone agent can create notes, update records, trigger follow-ups, or book appointments after the call.
Next step
Bring this into your business
If this maps to a bottleneck in your team, we can scope the smallest useful version, connect it to your current tools, and test it against real work before expanding it.
Talk to the team